Incidents: Enables users to report and track technical issues via email or Smart Client, ensuring documented solutions and history for every ticket.

Service Requests: Manages common IT requests through predefined workflows, documenting approvals and assigning work activities to relevant personnel.

IT Center Manager: Provides a centralized dashboard for monitoring and reassigning all group activities associated with incidents, service requests, and project requests.

Change Management: Coordinates the approval, testing, and implementation of IT changes, maintaining a complete history linked to related incidents and projects.

IT Asset Management: Manages relationships between hardware and software assets with an inventory dashboard integrated into the incident tracking system.

IT Asset Audit: Verifies that IT assets are accurately assigned, inventoried, and maintained. It supports audit and validation processes to ensure asset accountability and data accuracy.

IT Project Requests (ITPT): Streamlines the lifecycle of new system developments, from approval workflows and team assignments to user acceptance testing and deployment documentation.

Project Management (PM): Supports medium and large-scale projects by managing schedules, resources, milestones, and project activities. It includes essential planning and tracking features, along with Gantt Charts and Project Calendars for effective project execution.

Automatic Notifications: System provides notification to users a timely, actionable, and specific details, including the scope of work, affected systems, downtime windows, and service restoration confirmation.

System Access Control (SAC): Ensures that only authorized users, devices, or processes can access specific systems and data, enforcing principles like least privilege to prevent unauthorized access and data breaches. Key requirements include user identification, authentication, authorization , and continuous monitoring/logging of user activities.

Risk Vulnerability: Helps organizations identify, monitor, and respond to cybersecurity threats. It supports vulnerability management and mitigation activities to reduce security risks and strengthen cyber resilience.

Risk Assessment: Enables organizations to manage cybersecurity compliance with standards such as NIST and ISO. It tracks security requirements, remediation actions, and compliance progress through monthly and quarterly reporting.

Mitigation Plan: Enables organizations to formalize and track the corrective actions needed to address identified risks and vulnerabilities. It links specific actions needed to be taken, allowing teams to follow plans and progress through each risk until fully remediated.

Software Configuration Manager (SCM) - Coming Q4 2026! : As the advanced evolution of traditional Change Management, this powerful module delivers comprehensive tracking, control, and governance of all changes to software code, assets, and systems. It fully automates the entire lifecycle of software and configuration changes — from request to deployment — enabling seamless, efficient, and auditable releases.

Performance Evaluation: Facilitates annual goal setting and self-assessments with matrixed management support for multi-tiered review and calibration workflows.

Training Management: Streamlines employee development by tracking internal/external participants, costs, and history, including customizable testing modules.

Travel and Expense: Automates trip approval workflows and expense reporting with receipt attachments, currency conversion, and direct integration with finance for processing.

HR Dashboard: Provides a comprehensive overview of employee profiles, performance history, and skills, including a dynamic organizational chart with Active Directory integration.

Employee Dashboard: Self-service portal that provides employees with access to HR policies, documents, training, action items, announcements, and external services such as payroll, insurance, and benefits enrollment.

PRM - Project Resources Management: Efficiently manages resources by assigning personnel to specific project activities and measuring precise time utilization for each task.

Visitor Registration: Secures facility access through authorized entry workflows and automates daily welcome displays for guests.

Skills: Talent management is the strategic alignment of staff skills with company goals by placing the right people in the right roles and driving growth through continuous learning and internal mobility.

BAPP, Qualita, and MES Incidents: Provides a comprehensive framework for accident prevention (BAPP), identification of quality issues (Qualita), and automatic resolution of MES-generated tickets.

BKM - Best Know Method: Standardizes global process modifications through structured approval workflows and facilitates local implementation across all manufacturing sites and workgroups.

MSA - Measurement System Analysis: Equips engineers with intuitive tools for standardized measurement analysis, featuring multi-site global access and mandatory quality categorization for precision.

FMEA - Failure Mode and Effects Analysis: Proactively identifies potential failure modes in products and processes, assigning accountability through specific action items to enhance mission success and safety.

Global Waiver: Simplifies the material waiver process through multi-group approvals, including single/multiple shipment authorizations and seamless integration with the change management system.

Round Robin: Acts as a centralized repository for cross-site performance benchmarks and comparison reports, enabling managers to assign and track improvement actions globally.

Traceability Standards Management: Maintains a centralized calibration system for all reference instruments, ensuring an unbroken chain of traceability to NIST/SI standards with role-based security.

CMS III - Change Management: Manages the rigorous procedures for manufacturing process changes using Advanced Quality Planning (AQP) methodology to ensure seamless testing and validation across all site environments.

ECN, TECN and SWR: Implements approved changes (Engineering Change Notices, Temporary ECNs, and Special Workorder Requests) through structured approval workflows and automated stakeholder notifications.

RMPR - R&M Project Request: Streamlines maintenance and system change requests from initial approval through project team assignment to final User Acceptance Testing and deployment documentation.

Contract Management: Centralized system for creating, storing, tracking, negotiating, and renewing business contracts while ensuring compliance, reducing risks, and automating approvals.

Customer & Vendor Registration: Streamlined registration and database management for customers and vendors, including profile creation, verification, contact details, compliance documents, and approval workflows.

Business Project Opportunity: Tool for capturing, evaluating, and tracking potential business projects, leads, and opportunities, with pipeline management, feasibility assessment, and conversion forecasting.

Customer Order Management: End-to-end solution for processing, tracking, and fulfilling customer orders — from order entry and status updates to invoicing, shipping, and post-sale support.

Purchase Order (PO) Management: The end-to-end management of purchase orders — from requisition to payment — using standardized workflows to ensure budget compliance, financial visibility, and stronger supplier relationships.

Goods Receiving Management: A centralized system designed to verify incoming shipments against purchase orders, ensuring quantity and quality accuracy. It automates inventory updates, streamlines staging workflows, and provides real-time documentation to prevent shrinkage and maintain a secure audit trail.

Inventory Management: Real-time tracking of stock levels, locations, movements, and valuations to optimize inventory, prevent stockouts/overstock, and support accurate costing and reordering.

Purchasing Planner: Planning and forecasting tool for procurement needs, generating purchase requisitions, managing supplier quotes, and aligning purchasing with demand, budget, and inventory levels.

Business Expense Management: Efficient tracking, submission, approval, and reimbursement of employee/business expenses, with receipt scanning, policy enforcement, and integration to accounting.

Business Income Management: Comprehensive recording and monitoring of all revenue streams, including sales, services, investments, and other income sources, with categorization and reporting.

Business Budgeting: Flexible budgeting tool for creating, monitoring, and adjusting financial plans across departments/projects, with variance analysis, forecasting, and real-time tracking.

Business Asset Management: Complete oversight of company assets (fixed, tangible, intangible), including acquisition, depreciation, maintenance scheduling, location tracking, and disposal.

Advisory Management: Platform for managing advisory/consulting services, client engagements, recommendations, progress tracking, billing, and knowledge sharing for advisory firms or internal advisory functions.

Small Business Management: All-in-one solution tailored for small businesses, integrating core functions like sales, purchases, inventory, finances, customers, and reporting into a simple dashboard.